Strong Support Means Stronger Relationships
At Advance Polybag, Inc., we strive to maintain a strong, long-term relationship with each of our customers. We believe that extensive customer support is an essential component of that relationship, and we believe you'll find our support second to none.
Customer Service
Outstanding customer service is the cornerstone of our business at API. We are here to ensure that all of your needs are met in the most friendly, efficient, and helpful way possible. Discover the difference when you rely on API.
All products tested for gauge, puncture resistance color, opacity and more.
Quicker is better.
One of our main points of emphasis at API is ensuring that your order is always on time and on track. We utilize Electronic Data Interfacing (EDI) and Inventory Tracking to simplify your ordering process and expedite deliveries. Using the EDI system for processing orders also eliminates paperwork and cuts lead time on orders.
Bringing business solutions home to you.
API will provide on-site training sessions at your workplace. Scheduled at your convenience, our team uses a wide variety of teaching aids and hands-on demonstrations. They will show your front-end store managers how to increase bagging efficiency and reduce the costly waste of partially-filled grocery bags.
Discover the value of in-store insights.
In addition, we conduct in-store surveys to help identify problems unique to your business. If we identify a problem we won’t just tell you about it – we will offer a viable solution. Want to know more? For technical questions or more information, please contact Frank Galle or Scott Branham at (800) 504-0505.
Quality is the Key.
At API, during and after our manufacturing processes, we monitor the quality of our bags through checks on gauge control, puncture resistance, film modulus, film color and opacity, seal strength, elongation at break, ink adhesion and ink color. API is in full compliance with all Federal, State, and Local guidelines pertaining to our industry.