Customer Support

Strong Support Means Stronger Relationships

At Advance Polybag^®, Inc., we strive to maintain a strong, long-term relationship with each of our customers. We believe that extensive customer support is an essential component of that relationship, and we believe you’ll find our support second to none.

Customer Service

Outstanding customer service is the cornerstone of our business at API^®. We are here to ensure that all of your needs are met in the most friendly, efficient, and helpful way possible. Discover the difference when you rely on API^®.

Quicker is better.

One of our main points of emphasis at API^® is ensuring that your order is always on time and on track. We utilize Electronic Data Interfacing (EDI) and Inventory Tracking to simplify your ordering process and expedite deliveries.

Using the EDI system for processing orders also eliminates paperwork and cuts lead time on orders.

Bringing business solutions home to you.

API^® will provide on-site training sessions at your workplace. Scheduled at your convenience, our team uses a wide variety of teaching aids and hands-on demonstrations. They will show your front-end store managers how to increase bagging efficiency and reduce the costly waste of partially-filled grocery bags.

Discover the value of in-store insights.

In addition, we conduct in-store surveys to help identify problems unique to your business. If we identify a problem we won’t just tell you about it – we will offer a viable solution. Want to know more? For technical questions or more information, please contact your Regional Manager who can be found on the Sales tab of our website.

Quality is the Key

At API^®, during and after our manufacturing processes, we monitor the quality of our bags through checks on gauge control, puncture resistance, film modulus, film color and opacity, seal strength, elongation at break, ink adhesion and ink color. API^® strives to be in full compliance with all Federal, State, and Local guidelines pertaining to our industry.

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Support Resources

Advance Polybag, Inc., has been at the forefront of retail plastic bag manufacturing for over two decades. As a result of that experience and our expertise, we’ve developed training resources and additional tools to deliver the highest levels of value and service to our customers.

API^® Bagger Training Video

Formats: DVD, VHS and CD

Recycling Bins

• Easy to assemble
• 3-piece construction
• 44 gallon capacity
• 20.25” L x 17” W x 38.25” H
• Ships flat

API^® Techniques of Bagging

Formats: Tri-fold Brochure, Poster

Surveys and Reports

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